Author: Robert McDermott, President & CEO, iCoreConnect | Robert Maccario, M.B.A., Business Management Specialist, iCoreConnect posted: Feb 18, 2019.

To meet patient expectations and remain competitive in today’s rapid-paced environment, more and more dentists are adopting same-day care models. Dentists who can provide diagnostics and care on the same day dramatically improve their patients’ health, resulting in higher patient loyalty. Read more

Author: Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education posted: Feb 18, 2019.

Many claims originate with patients who are not appropriate candidates for procedures. Having a well-planned and carefully executed patient selection process can help you identify patients who are good surgical candidates and those who may not be able to achieve satisfactory results. Read more

Author: Robert McDermott, President and CEO, iCoreConnect posted: Jan 31, 2019.

Most providers today know HIPAA places certain standards on practices to keep patient’s Protected Health Information (PHI) safe. Failure to comply with these safeguards results in corrective actions and large Read more

Author: Bill Fleming, Chief Operating Officer of The Doctors Company posted: Jan 17, 2019.

Doctors are concerned about the quality of care they provide to patients—that is, after all, the reason they chose the profession. But doctors today report being so disappointed with the Read more

Author: The Doctors Company posted: Dec 05, 2018.

The Doctors Company 2018 Executive Advisory Board meeting—a gathering of some of the leading figures in medicine in the United States—featured a conversation between The Doctors Company Chairman and Chief Read more

Author: David J. Eismont, ARM, senior director of business development, The Doctors Company posted: Oct 30, 2018.

More medical practices are purchasing—or at least considering—an insurance policy to cover the substantial costs of a data breach. Medical malpractice policies often provide basic coverage for this threat, but Read more

Author: Miranda Felde, MHA, CPHRM, Vice President, Patient Safety and Risk Management, The Doctors Company posted: Oct 17, 2018.

In 2016, science teacher Bob Jester fell off a roof, broke 19 bones, and underwent surgery for his badly broken back. Doctors prescribed Oxycodone, an opioid, during Jester’s extended recovery. Read more

Author: FDA Services Staff posted: Oct 03, 2018.

These are a collection of real claim scenarios from FDA Services (FDAS) staff.Hurricane Irma Claim  Recently, I worked with a member who had purchased a Business Owner’s Package Policy Extension, providing additional coverage for Read more

Author: Anonymous posted: Sep 24, 2018.

By Robert McDermott, President & CEO; iCoreConnect This is the third article of a five-part series that looks at the area of HIPAA law known as the “Technical Safeguards.” The Technical Read more

Author: Shelley Rizzo, MSN, CPHRM, Patient Safety Risk Manager II, The Doctors Company posted: Sep 12, 2018.

Digital distraction in healthcare is emerging as a great threat to patient safety and doctor well-being.1 This phenomenon involves the habitual use of personal electronic devices by healthcare providers for Read more

Author: The Doctors Company posted: Sep 07, 2018.

Carrie Millar was honored to be featured in The Doctors Company Agent’s Advocate newsletter. This quarterly publication is distributed electronically and in print nationwide to 10,000+ top professional liability leaders. Carrie Millar is surrounded by 300 Read more

Author: Anonymous posted: Aug 27, 2018.

By Robert McDermott, President & CEO; iCoreConnect This is the second article of a five-part series that looks at the area of HIPAA law known as “Technical Safeguards.” Technical safeguards are Read more

Author: Anonymous posted: Aug 14, 2018.

"Doctor, can I record our conversation today?" Have you ever heard that question from a patient or a patient's family member? Or have you ever been worried a patient might record Read more

Author: Robert McDermott, President & CEO; iCoreConnect posted: Jul 30, 2018.

By Robert McDermott, President & CEO; iCoreConnect This is the first article of a five-part series looking at the aspect of HIPAA law known as “Technical Safeguards.” In this brief article, Read more

Author: Susan Shepard, MSN, RN, Senior Director, Patient Safety Education, and David O. Hester, FASHRM, CPHRM, Director, Department of Patient Safety and Risk Management, The Doctors Company posted: Jul 11, 2018.

Although the Internet provides a plethora of useful information, it becomes problematic when patients post unfavorable opinions about dentists and/or their services. It can be difficult to prevent negative comments from being posted to social media sites. It can be equally difficult to obtain a retraction or have a negative comment removed once it has been posted. Read more

Author: Jon M. Pellett, JD, Managing Attorney – Administrative Defense, Medical Investigation Defense Unit posted: May 29, 2018.

The Florida Board of Dentistry (Board) takes a dim view of those who alter dental records. If a licensee is found to have altered a dental record, the Board has a full range of penalties available to address the violation, including loss of the dental license and significant monetary penalties. Read more