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  • Three HIPAA Compliance Actions You Should Take Right Now
    Most providers today know HIPAA places certain standards on practices to keep patient’s Protected Health Information (PHI) safe. Failure to comply with these safeguards results in corrective actions and large Read more
  • Survey: Doctors Conflicted but Patients Still Top Concern
    Doctors are concerned about the quality of care they provide to patients—that is, after all, the reason they chose the profession. But doctors today report being so disappointed with the Read more
  • U.S. Surgeon General Discusses the Opioid Epidemic
    The Doctors Company 2018 Executive Advisory Board meeting—a gathering of some of the leading figures in medicine in the United States—featured a conversation between The Doctors Company Chairman and Chief Read more
  • Cybersecurity Insurance for Medical Practices: The Basics
    More medical practices are purchasing—or at least considering—an insurance policy to cover the substantial costs of a data breach. Medical malpractice policies often provide basic coverage for this threat, but Read more
  • Virtual Reality for Pain Management: An Alternative to Opioids
    In 2016, science teacher Bob Jester fell off a roof, broke 19 bones, and underwent surgery for his badly broken back. Doctors prescribed Oxycodone, an opioid, during Jester’s extended recovery. Read more
  • Sound Familiar? 6 Real Life Claims from FDA Services
    These are a collection of real claim scenarios from FDA Services (FDAS) staff.Hurricane Irma Claim  Recently, I worked with a member who had purchased a Business Owner’s Package Policy Extension, providing additional coverage for Read more
  • HIPAA Technical Safeguard: Authentication
    By Robert McDermott, President & CEO; iCoreConnect This is the third article of a five-part series that looks at the area of HIPAA law known as the “Technical Safeguards.” The Technical Read more
  • Distracting Devices in Healthcare: Malpractice Implications
    Digital distraction in healthcare is emerging as a great threat to patient safety and doctor well-being.1 This phenomenon involves the habitual use of personal electronic devices by healthcare providers for Read more
  • Florida Agency Lights the Way for Dentists
    Carrie Millar was honored to be featured in The Doctors Company Agent’s Advocate newsletter. This quarterly publication is distributed electronically and in print nationwide to 10,000+ top professional liability leaders. Carrie Millar is surrounded by 300 Read more
  • HIPAA Technical Safeguard: Audit Control
    By Robert McDermott, President & CEO; iCoreConnect This is the second article of a five-part series that looks at the area of HIPAA law known as “Technical Safeguards.” Technical safeguards are Read more
  • Should You Allow Patients to Record Dental Visits?
    "Doctor, can I record our conversation today?" Have you ever heard that question from a patient or a patient's family member? Or have you ever been worried a patient might record Read more
  • HIPAA Technical Safeguard: Access Control
    By Robert McDermott, President & CEO; iCoreConnect This is the first article of a five-part series looking at the aspect of HIPAA law known as “Technical Safeguards.” In this brief article, Read more
  • Damage Control: Dealing with Online Patient Complaints
    Although the Internet provides a plethora of useful information, it becomes problematic when patients post unfavorable opinions about dentists and/or their services. It can be difficult to prevent negative comments from being posted to social media sites. It can be equally difficult to obtain a retraction or have a negative comment removed once it has been posted. Read more
  • Case Study: Altering Dental Records Can Result in Significant Penalties
    The Florida Board of Dentistry (Board) takes a dim view of those who alter dental records. If a licensee is found to have altered a dental record, the Board has a full range of penalties available to address the violation, including loss of the dental license and significant monetary penalties. Read more
  • Case Study: Management of Treatment Complications
    Even when a patient is provided with care that meets the standard of care, complications may arise during, or as a result of, the treatment provided. It is often helpful to review this type of case to determine not only the root causes, but also how the complication was managed. Read more
  • Case Study: The Importance of Infection Control in the Community Dental Office
    Infection control plays a critical role in the community dental office and should serve as the foundation for a high-quality, safe, and healthy treatment environment. Even on casual inspection, patients should readily recognize whether infection control techniques have been implemented in all areas of the practice. This includes examination rooms, areas where equipment is stored and medication is dispensed, reception and front-office business stations, as well as locations commonly used by patients, visitors, and guests, such as waiting rooms, staff lounges, and restrooms. Appropriate policies and procedures should be developed and routinely reviewed to help optimize infection control in the dental practice and to enhance the patient experience. Read more

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