FDA Services has seen a sharp increase in water damage claims for our dental offices in the last several years. These claims end up being extremely costly for practice owners and carriers alike. Dentists are forced to close their offices to conduct repairs, with an average of 130 days taken to complete the claims process. These are days when your ability to see patients and produce income are limited!
Thankfully, there are several easy steps you can take as a practice owner to reduce the risk of water damage and avoid costly claims.
SOME SUGGESTIONS FOR AVOIDING WATER LOSSES ARE:
1. Establish a process to turn off water in your office at the end of the day.
If you plan to leave your office for an extended period of time, or are just closing up for the day, you need to establish a water shut-off process. This will involve both your equipment and your staff.
2. Inspect and fix water valves regularly.
You should have a working solenoid valve installed and check it regularly. This is especially important when you are going to be out for an extended period of time.
Steps for Checking Your Valve:
- Turn off the solenoid valve and turn on the water at a sink in your office.
- Let the water run.
- If the water stops after the water in the line has run out, the valve should be working.
- If the water continue to flow, chances are your valve isn’t working.
3. Your staff should know how to shut off the water.
With a working solenoid valve, shutting off the water each night should be a simple process. Choose a member of staff to flip the solenoid valve switch off each night and on again in the morning.
4. Check and repair water lines and valves on dental chairs regularly.
Sources: 1. Bankers Insurance Group: Dental Office Claims 2013-2018 2. blog.smartpractice.com/prevent-water-damage/